Phone Directory

You have come to the right place to get in contact with us.

Not a member yet?  If you would like more information about our plans, please call our licensed sales agent.  They will be glad to answer any questions you may have. 

Allwell Members:  Please call Member Services for your plan listed below.  Member Services can assist you with the following: 

  • Locate a Primary Care Physician or Specialist
  • Part C (Medical) Coverage Information and Requests
  • Part D (Prescription Drug) Coverage Information and Requests
  • Part C (Medical) Grievances, Complaints or Appeals
  • Part D (Prescription Drug) Grievances, Complaints or Appeals
  • Pharmacy Reimbursement Requests
  LICENSED SALES AGENT  MEMBER SERVICES  MAILING ADDRESS
HMO Members 1-877-826-5520; (TTY: 711)               

1-844-796-6811; (TTY: 711)  

October 1 – February 14, 7 days a week, 8 a.m. to 8 p.m.; February 15 – September 30, Monday – Friday, 8 a.m. to 8 p.m.

Allwell from Superior HealthPlan Forum II Building 7990 IH 10 West Suite 300 San Antonio, TX 78230
HMO SNP Members    1-877-826-5520; (TTY: 711)                                                                         

1-877-935-8023; (TTY: 711)

October 1 – February 14, 7 days a week, 8 a.m. to 8 p.m.; February 15 – September 30, Monday – Friday, 8 a.m. to 8 p.m.

Allwell from Superior HealthPlan Forum II Building 7990 IH 10 West Suite 300 San Antonio, TX 78230