Contact Us

Member Services

Superior HealthPlan Advantage (HMO SNP)
Forum II Building
7990 IH 10 West, Suite 300
San Antonio, TX 78230

TTY/TDD: 711

Office Hours:

From October 1 to February 14
7 days a week from 8 a.m. to 8 p.m.

From February 15 to September 30
Monday through Friday from 8 a.m. to 8 p.m.

Member Services can assist you with the following:

  • Locating a Primary Care Physician or Specialist
  • Part C (Medical) Coverage Information and Requests
  • Part D (Prescription Drug) Coverage Information and Requests
  • Part C (Medical) Grievances, Complaints or Appeals
  • Part D (Prescription Drug) Grievances, Complaints or Appeals
  • Pharmacy Reimbursement Requests

If you are not a member, but would like more information about joining the plan you can ask to speak with a Medicare Advisor/Sales Agent*.
* If you ask to speak to a Medicare Advisor/Sales Agent you will be directed to a licensed insurance agent/broker.


Last Updated: 09302015